Privacy Policy

Last Updated: October 26, 2023

Welcome to vivido.xyz. This Privacy Policy outlines how vivido.xyz ("we," "our," or "us") collects, uses, discloses, and protects your personal information when you visit our website https://vivido.xyz (the "Site") and use our services.

We are committed to protecting your privacy and handling your data in an open and transparent manner. By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site.

1. Information Collection

We collect several types of information from and about users of our Site, including information:

• Personal Identification Information: This is information that can be used to identify you personally, such as your name, email address, postal address, and telephone number. We collect this information when you voluntarily provide it to us, for example, when you contact us via email, subscribe to a newsletter, or fill out a form.
• Non-Personal Identification Information: We may automatically collect certain technical data about your device and browsing actions. This may include your IP address, browser type, operating system, referring URLs, pages viewed, links clicked, and the dates/times of your visits.
• Usage Data: Information about how you interact with our Site, such as the features you use, the time spent on pages, and other diagnostic data.

2. Use of Information

The information we collect is used for various purposes to operate and improve our Site and services, including:

• To provide, operate, and maintain our Site and services.
• To improve, personalize, and expand your experience on our Site.
• To understand and analyze how you use our Site.
• To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Site, and for marketing and promotional purposes (where you have given your consent).
• To process your inquiries and respond to your requests.
• To detect, prevent, and address technical issues, security breaches, or fraudulent activity.
• To comply with legal obligations and enforce our terms and conditions.

We will not sell, rent, or lease your personal information to third parties unless we have your permission or are required by law to do so.

3. Data Protection

We implement a variety of security measures designed to maintain the safety of your personal information. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

Security Measures

• We use administrative, technical, and physical safeguards to protect your information.
• We regularly review our data collection, storage, and processing practices to guard against unauthorized access.
• Access to personal information is restricted to employees, contractors, and agents who need to know that information to process it for us and who are subject to strict contractual confidentiality obligations.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required to comply with our legal obligations, resolve disputes, and enforce our agreements.

Third-Party Services

We may employ third-party companies and individuals to facilitate our Site ("Service Providers"), provide the Site on our behalf, perform Site-related services, or assist us in analyzing how our Site is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

4. Cookies and Tracking Technologies

Our Site may use "cookies" and similar tracking technologies to enhance user experience and collect usage data.

What Are Cookies?

Cookies are small files placed on your device's hard drive by your web browser. They enable the Site to recognize your browser and capture and remember certain information.

How We Use Cookies

• Essential Cookies: Necessary for the Site to function properly. They enable basic functions like page navigation and access to secure areas.
• Analytics/Performance Cookies: Allow us to recognize and count visitors and see how visitors move around our Site. This helps us improve the way our Site works.
• Functionality Cookies: Used to recognize you when you return to our Site and enable personalized content.

Your Choices Regarding Cookies

You can choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you disable cookies, note that some parts of the Site may not function properly. Most browsers provide help pages relating to cookie management.

5. User Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

• Right to Access: You have the right to request copies of your personal data.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the information provided in the Contact section below. We may need to verify your identity before responding to such requests.

Additionally, you have the right to opt-out of receiving marketing communications from us at any time by following the unsubscribe link in any email we send or by contacting us directly.

6. Children's Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date